Our check-in time is from 2:00 PM onwards, and the check-out time is until 10:00 AM. If you arrive early before the check-in time, you can still store your luggage in the hostel’s luggage storage area and explore the city until your room is ready. If you arrive after midnight there is a doorbell to call for the night staff.

Yes, Hostel Ruthensteiner has a 24-hour reception desk. You can reach out to the staff for assistance or information at any time during your stay. After midnight there is a on-call night staff available for you.

Hostel Ruthensteiner typically allows bookings for a maximum of 7 nights. However, if you are interested in a longer stay, you can explore the option of becoming part of our working traveler program. This program allows you to stay at the hostel for an extended period while contributing your skills and assistance to the hostel’s operations. It’s a great opportunity to immerse yourself in the hostel community and experience Vienna for a longer duration. Read more about our work & travel program here.

Hostel Ruthensteiner welcomes children of all ages. Families with children are encouraged to stay at the hostel and enjoy their time in Vienna.
Children are not allowed to stay in Dorm rooms but we offer a range of private rooms and apartments to ensure a comfortable stay for both parents and children.

Unfortunately, Hostel Ruthensteiner does not allow pets due to allergy issues. There are several other pet-friendly places in Vienna that you can consider for your stay.

Most of Hostel Ruthensteiner is generally wheelchair accessible. There are elevators available for easy access to some rooms and floors. Keep in mind that we are located in an old building and are not offering specific Accessible Bathrooms and the like. For a super comfortable stay you might want to choose other options. If you have any specific requirements or questions regarding accessibility, feel free to reach out to the hostel directly for more information.

Hostel Ruthensteiner offers luggage storage facilities for guests. If you arrive before the check-in time or need to store your luggage after check-out, you can use the hostel’s luggage storage area. There are free lockers and safes. This allows you to explore the city or make the most of your time in Vienna without having to carry your luggage around.

Yes, Hostel Ruthensteiner offers organic handmade breakfast for an additional fee. We provide a delicious and  breakfast menu with both vegan and vegetarian options to start your day off right. It’s a great way to fuel up before exploring Vienna.

The wondering guest song

Bed linen, towels, sleeping bags
How can I change my reservation?
Do I have to pay a city tax?
Are there facilities for babies?
Can I have a late check-out?

are there towels in all rooms?
is there an iron I can use?
can I get something delivered to the hostel?
can I bring guests who are not staying at the hostel?
are there lockers in dorms and how big are they?

Can I use the kitchen at any time of day and night?
How much is the breakfast?
Can I bring my own food?

Can the hostel make an invoice to my company?
Can you help me with my entry visa?

Ask us anything

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