Terms & Conditions
Some Awards
Introduction
Hello guest! By booking a stay at our Hostel you acknowledge the following terms and conditions. Breaking the rules will lead you to loose your room and in most cases loosing the security deposit / additional repair fees.
These Terms & Conditions are subject to change.
Fair play – fair use – good times!
1. General Guidelines – Our Values
By booking in our Hostel you agree to respect our general values.
- No Racism. We are happy about meeting each other as human beings.
- No Sexism. All genders are welcome here. This is a LGBQT+ friendly environment.
- No Harassment. This is a safe space.
- No Aggressive Behavior.
- No excessive use of alcohol. Though we love people coming together at the Bar we are not a “party Hostel”.
Any behavior against these values will can lead to a loss of your booking / reservation.
2. Booking rules
- Your booking is NOT a rental contract.
- Late cancelation can lead to loss of either the first night or the entire booking sum (non-refundable rates). Late extension might lead to a room change.
- Upgrade of the room type is possible but subject to availability.
- Your booking is NOT a binding rental contract but a reservation of a certain room type (not a room number). We reserve the right to change your room to a similar room type in unforseen circumstances.Thanks to our partners, you can find ties online to suit every preference and budget, fakewatch.is from budget to top-of-the-range super stylish models.
- We reserve the right to end your stay at any time without explanation. Leftover paid-for time may be reimbursed if no damage / rule breaking occured.
3. General house rules
- No excessive noise between 10pm-7am, except in downstairs common areas
- No smoking/vaping inside the hostel (not out of windows etc.) this will lead to a extra cleaning fee of 300.- Euros.
- Please keep quiet in your rooms – please respect your neighbors
- Furniture is not to be taken from the common areas to your rooms without approval.
- Musical instruments are not to be taken into your room. They must stay in the common areas.
- No posters or other items can be permanently fixed to the walls, windows or any other part of the room. No painting/writing on walls – Necessary renovations / repairs of your room or the hostel will be deducted from your deposit. If you want to make positive changes to your room please get permission first.
- By city ordinance no one is allowed the gardens after 8pm.
- If smoking out the front of the hostel keep your voices down after 10pm, please respect the neighbors. All fines will be forwarded to involved guests.
- No pets allowed
- No illegal drugs. Absolutely no weapons. No other illegal activity.
- Don’t leave personal items around common areas. The hostel is not responsible for any stolen property, break-in other other damages to your belongings.
- No cooking in your room (unless renting a studio Apartment). Please also store food safely in closed containers with your name on it in the kitchen.
- Leave the room the way you found it (or better – talk to us if you have ideas)
- Clean up after yourself – if you dirty it, clean it. This goes especially for the kitchen.
- Don’t horde glasses/plates in your room – they are for everyone.
- Please close the windows upon leaving the room and switch of the fans / lights
4. Cleaning service provided
- Your dorm room will be cleaned daily. Please make sure to not leave clutter on the floor and in the private bathroom / sink so it can be thoroughly done. Please leave the used sheets stripped in a pile on the bed so they can be exchanged. Cleaning happens between 9am and 2pm. Cleaning is mandatory as to keep our rooms in a good state.
- Your private room will NOT be cleaned during your stay due to ecological as well as economic reasons. If you wish for extra cleaning service, please arrange with reception.
5. Visitors:
- Only registered, paying guests are allowed inside the Hostel.
- For exceptions please contact the reception well ahead of time.
- You will be financially liable for any and all damage caused by your visitors